SHELLSPEN.COM PRIVACY POLICY
Last Updated: April 21, 2025
1. INTRODUCTION
Welcome to Shellspen.com ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Shellspen.com (the "Site").
Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.
2. INFORMATION WE COLLECT
We collect information from you when you visit our Site, register on our Site, place an order, subscribe to our newsletter, respond to a survey, fill out a form, or otherwise communicate with us. The information we may collect includes:
2.1 Personal Information
Name
Email address
Mailing address
Phone number
Payment information
Any other information you choose to provide
2.2 Non-Personal Information
Browser type
Operating system
IP address
Pages visited
Time spent on the Site
Referring URLs
Other browsing data
2.3 Analytics Information
We use third-party analytics services, specifically Squarespace Analytics and Google Analytics, to help us understand how users engage with our Site. These analytics services may use cookies, web beacons, and other tracking technologies to collect and store information about your use of our Site.
Squarespace Analytics
Squarespace Analytics collects information about:
Page views
Unique visitors
Returning visitors
Traffic sources
Popular content
Geographic location (country/city level)
Device information
Google Analytics
Google Analytics collects information about:
User behavior (pages visited, time spent, bounce rates)
Demographic information
Interests
Geographic location
Device information
Referral sources
Conversion tracking
3. HOW WE USE YOUR INFORMATION
We may use the information we collect from you for the following purposes:
To process and fulfill your orders
To provide, maintain, and improve our Site
To personalize your experience
To communicate with you about products, services, promotions, and events
To respond to your inquiries, comments, or concerns
To monitor and analyze trends, usage, and activities in connection with our Site
To detect, prevent, and address technical issues
To comply with legal obligations
To protect against harm to the rights, property, or safety of us, our users, or the public
4. COOKIES AND TRACKING TECHNOLOGIES
4.1 Cookies
Our Site uses cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.
We use both session cookies (which expire once you close your web browser) and persistent cookies (which stay on your computer until you delete them).
4.2 Types of Cookies We Use
Essential Cookies: Required for the operation of our Site
Functional Cookies: Allow us to recognize you and remember your preferences
Analytics Cookies: Help us understand how visitors interact with our Site
Marketing Cookies: Used to track visitors across websites to display relevant advertisements
4.3 Your Cookie Choices
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. If you choose to remove or reject cookies, this could affect certain features or services of our Site.
4.4 Do Not Track Signals
Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do not want to have your online activity tracked. Our Site currently does not respond to "Do Not Track" signals.
5. THIRD-PARTY ANALYTICS PROVIDERS
5.1 Squarespace Analytics
Squarespace Analytics is a built-in analytics service provided by our website hosting provider, Squarespace. The information collected by Squarespace Analytics is subject to Squarespace's Privacy Policy, which can be found at: https://www.squarespace.com/privacy
5.2 Google Analytics
We use Google Analytics to help us understand how our customers use the Site. Google Analytics collects information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to our Site. We use the information we get from Google Analytics only to improve our Site and services.
Google Analytics collects only the IP address assigned to you on the date you visit our Site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information.
Google's ability to use and share information collected by Google Analytics about your visits to our Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this Site by disabling cookies on your browser or by using the Google Analytics Opt-out Browser Add-on available at: https://tools.google.com/dlpage/gaoptout
6. DATA SHARING AND DISCLOSURE
We may share your information in the following situations:
6.1 Service Providers
We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.
6.2 Business Transfers
If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
6.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
6.4 Protection of Rights
We may disclose your information to protect the rights, property, or safety of us, our users, or others.
7. DATA SECURITY
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk.
8. DATA RETENTION
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
9. CHILDREN'S PRIVACY
Our Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so that we can take appropriate action.
10. YOUR PRIVACY RIGHTS
10.1 Access, Correction, and Deletion
You have the right to:
Access the personal information we have about you
Request that we correct any inaccurate personal information
Request that we delete your personal information
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
10.2 California Residents
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:
The right to know what personal information we collect about you
The right to request deletion of your personal information
The right to opt-out of the sale of your personal information
The right to non-discrimination for exercising your privacy rights
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
10.3 European Residents
If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR), including:
The right to access, update, or delete your personal information
The right of rectification
The right to object
The right of restriction
The right to data portability
The right to withdraw consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
11. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data to the United States and process it there.
12. CHANGES TO THIS PRIVACY POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.
13. CONTACT US
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: shellspentech@shellspen.com Phone: 941-228-0001 Address: [INSERT PHYSICAL ADDRESS]
By using our Site, you acknowledge that you have read and understand this Privacy Policy and agree to its terms.